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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
Hello @Sajess
Welcome to the HP Support Community.
You need to have a valid and readable COA sticker for Windows to use its licence key. It is usually attached on the bottom of the PC or behind/below the battery. Here is how it looks like:
You may be able to purchase some HP Original recovery media but I doubt one will be present since the model is somewhat old. However, there is one additional way (unofficial way). You can use this free utility
>> https://www.heidoc.net/php/Windows%20ISO%20Downloader.exe
The tool will download ISO images from Microsoft and has lots of options for many Windows versions including OEM. If you use it, be careful to select the correct Windows ISO for the OEM, x86 or x64 edition, Home/Pro/Ultimate, etc...
When download completes, you will need to write or "burn" the ISO image and boot from a bootable media. You need to use either 1 empty/blank USB pendrive (4 GB capacity or more) OR an empty/blank DVD disc (4.7 GB capacity)
** How to create bootable ISO on USB device >> http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows
or
** How to write ISO to DVD >> http://www.ubuntu.com/download/desktop/burn-a-dvd-on-windows
instructions are for Ubuntu, but you need to use the ISO image of Windows 7
When ready with the USB drive or with the DVD:
Please, shutdown the computer using the power button.
Insert the Windows USB thumdrive prepared previously
Power on the PC.
As soon as you press the power-on button, start hitting the Esc button repeatedly (like tap-tap-tap).
This should open a HP Startup Menu >> https://www.youtube.com/watch?v=GSN0qzXayUY
Choose F9 to open Boot options. Select the USB thumb drive or the DVD as a boot option.
- Follow the on-screen instructions to install Windows 7. Perform clean installation/custom installation (not repair).
Delete all existing partitions and install Windows on Disc 0 Unallocated space
- After successful Windows installation, install drivers taken from HP web site
- Make sure Windows is Activated by going to Start > Control Panel > System
Let me know if this helps. Provide your feedback/update and let me know if you face difficulties
HP Laptops On Amazon BEST PRICE - https://amzn.to/3CEJDF4 HP Spectre x360 - https://amzn.to/40Z1NM4 PLEASE SUBSCRIBE IF THIS HELPS YOU - IT HELPS ME :-) Here is a very quick video on how to enter the HP Boot Menu from a HP Laptop. Step 1 - Press the power on button. Step 2 - Quickly start pressing
HP Recommended
Hello @Sajess
Welcome to the HP Support Community.
You need to have a valid and readable COA sticker for Windows to use its licence key. It is usually attached on the bottom of the PC or behind/below the battery. Here is how it looks like:
You may be able to purchase some HP Original recovery media but I doubt one will be present since the model is somewhat old. However, there is one additional way (unofficial way). You can use this free utility
>> https://www.heidoc.net/php/Windows%20ISO%20Downloader.exe
The tool will download ISO images from Microsoft and has lots of options for many Windows versions including OEM. If you use it, be careful to select the correct Windows ISO for the OEM, x86 or x64 edition, Home/Pro/Ultimate, etc...
When download completes, you will need to write or "burn" the ISO image and boot from a bootable media. You need to use either 1 empty/blank USB pendrive (4 GB capacity or more) OR an empty/blank DVD disc (4.7 GB capacity)
** How to create bootable ISO on USB device >> http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows
or
** How to write ISO to DVD >> http://www.ubuntu.com/download/desktop/burn-a-dvd-on-windows
instructions are for Ubuntu, but you need to use the ISO image of Windows 7
When ready with the USB drive or with the DVD:
Please, shutdown the computer using the power button.
Insert the Windows USB thumdrive prepared previously
Power on the PC.
As soon as you press the power-on button, start hitting the Esc button repeatedly (like tap-tap-tap).
This should open a HP Startup Menu >> https://www.youtube.com/watch?v=GSN0qzXayUY
Choose F9 to open Boot options. Select the USB thumb drive or the DVD as a boot option.
- Follow the on-screen instructions to install Windows 7. Perform clean installation/custom installation (not repair).
Delete all existing partitions and install Windows on Disc 0 Unallocated space
- After successful Windows installation, install drivers taken from HP web site
- Make sure Windows is Activated by going to Start > Control Panel > System
Let me know if this helps. Provide your feedback/update and let me know if you face difficulties
HP Laptops On Amazon BEST PRICE - https://amzn.to/3CEJDF4 HP Spectre x360 - https://amzn.to/40Z1NM4 PLEASE SUBSCRIBE IF THIS HELPS YOU - IT HELPS ME :-) Here is a very quick video on how to enter the HP Boot Menu from a HP Laptop. Step 1 - Press the power on button. Step 2 - Quickly start pressing
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