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HP Recommended
HP stream 11
Microsoft Windows 10 (64-bit)

Hi. I was having trouble updating my hp stream 11 windows 10 laptop with 32gb memory to the anniversay update. So I decided to do a clean install using the reset the pc functioning deleting all my files.

 

After the reset, it seems that Windows has automatically installed many drivers. Everything seems to be working and the anniversary update looks like it is installing fine. Seems like a lot of space was freed up.

 

If everything is good, do I really need to look on the hp site forthe lastest version of the drivers (chipset etc)?

 

Can i just go with what windows did automatically? I don't use any software that came with the laptop.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The Intel Serial IO Driver without Connected Standby Support chipset driver from hp.com is usually required for the touchpad to work on the Stream notebooks after a fresh install.  You may also need to install the touchpad driver for the touchpad gestures to work. 

 

You can also look in Device Manager to look for any devices that do not currently have a driver installed.

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2 REPLIES 2
HP Recommended

The Intel Serial IO Driver without Connected Standby Support chipset driver from hp.com is usually required for the touchpad to work on the Stream notebooks after a fresh install.  You may also need to install the touchpad driver for the touchpad gestures to work. 

 

You can also look in Device Manager to look for any devices that do not currently have a driver installed.

HP Recommended

Thank you. It actuall installed everything itself. Works great now.

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