• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-22-2020 03:33 AM

HP Recommended
Product: HP Pro Book 455R
Operating System: Microsoft Windows 10 (64-bit)

2020-06-22 11_15_29-Mail.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-22-2020 07:18 AM

HP Recommended

Most likely your integrated GPU is allocated RAM as its frame buffer. If I am not mistaken, you can lower value in the BIOS (to enter the BIOS click the F10 key). The reason why it reserves system RAM is due to integrated GPUs having no VRAM (separate RAM) as compared to dedicated GPUs which in turn causes it to use a fragment of the system RAM to compensate.

My Setup:
HP Notebook: HP 14-dk0028wm
Current Operating System: Ubuntu 20.04 LTS

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎06-22-2020 07:18 AM

HP Recommended

Most likely your integrated GPU is allocated RAM as its frame buffer. If I am not mistaken, you can lower value in the BIOS (to enter the BIOS click the F10 key). The reason why it reserves system RAM is due to integrated GPUs having no VRAM (separate RAM) as compared to dedicated GPUs which in turn causes it to use a fragment of the system RAM to compensate.

My Setup:
HP Notebook: HP 14-dk0028wm
Current Operating System: Ubuntu 20.04 LTS
Was this reply helpful? Yes No

‎06-22-2020 07:34 AM

HP Recommended

Hi, @Sebastian18 

 

HP released this document a while back, which explains the memory shortage...

 

https://support.hp.com/us-en/document/c06526774

This seems to only apply to models with AMD processors and chipsets.

Info on Microsoft PlayReady.

https://www.microsoft.com/playready/overview/

 

Was this reply helpful? Yes No

‎06-23-2020 03:09 AM

HP Recommended

Hello to all,

thank you for your answers!

Sebastian

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.