RMA/RSU

[Thumb01]

Hi, I currently work at uBreakiFix as a repair technician, mainly doing computer and Chromebook repairs.

I'm interested in becoming an authorized HP service provider so I can handle HP repairs, motherboard replacements, and warranty/RMA-related work.

I'm having trouble figuring out what program I need to apply for or who I need to contact. Is there a HP program for repair shops/technicians, and if so, what are the requirements and how do I apply?

Thanks!

[VikramTheGreat · Accepted solution]

Hi @Thumb01,

Welcome to the HP Support Community.

It’s great to hear that you’re interested in expanding your repair work to include authorized HP service and warranty repairs.

For a repair business or technician interested in becoming an HP partner and exploring eligibility for authorized HP repair/service programs, the correct starting point is the HP Partner Portal. The portal includes options to Become an HP Partner, create a Partner Portal account, and connect with HP’s local partner support team.

Please use the link below: Login - HP Partner Portal

From the HP Partner Portal, select the appropriate country or region and follow the Become an HP Partner option. If you’re unsure which partner/service program applies to your repair business, use Get Support on the portal. HP states that the local HP support team can assist with setting up an account, obtaining Partner Portal access, and finding the appropriate information.

The requirements for authorization can depend on the applicable HP partner arrangement and region, so we would not want to provide requirements that may not apply to your location or business. The Partner Portal and its regional support team are the right resources to confirm eligibility and the application requirements for the type of HP warranty repair/service work you are interested in performing.

I hope this helps point you in the right direction, and thank you for your interest in working with HP.

Take care and have an amazing day!