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janeway9
Level 1
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Message 1 of 2
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Rapid storage error after hp repaired

HP Recommended
Pavilion x360
Microsoft Windows 10 (64-bit)

My computer was sent off to HP and returned to me fixed for a rapid storage issue at the time the computer wasn't even functioning. That was probably about a year ago and the warranty is out on it but I'm wondering why I'm still getting an error message about the rapid storage. When you click on it it says pcle STD on controller 3 Port zero offline clear metadata. My SATA storage discus working just fine no errors nothing. and what it says is that this portion is only 13 gigs so I'm not worried about that but I'm worried that's going to mess up something else in my computer. So should I hit clear metadata or should I just leave it alone?

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@janeway9

 

I reviewed your post and I understand that you are getting an Intel Rapid Storage error on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

What is the exact error you are getting?

 

Meanwhile, I recommend you refer to the below article from Intel and follow the listed steps based on the error message you are getting.

 

https://www.intel.in/content/www/in/en/support/articles/000032174/memory-and-storage.html

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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