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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: HP 3D DriveGuard W10 1809 Update

Create an account on the HP Community to personalize your profile and ask a question
04-03-2019 02:52 PM
I need an updated driver for HP accelerometer, for Windows 10 1809.
I've tried that SP84595, but not only does it get a strange error during installation, the resulting installed driver is still being blocked by Windows 10. Code 48.
Additionally, HP, you really need to retrain your chat support people. They are simply telling me that my PC is not supported and to go away. This is completely unacceptable.
Lastly, please figure out this Accelerometer issue, it's being a plague since Windows 10 was released, obviously you guys are dropping the ball cuz Microsoft keeps blocking your drivers. Please get with the program!
04-03-2019 03:54 PM
Please try newer software
https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88981.exe
Regards.
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04-04-2019 11:07 AM
@banhien wrote:
This does not work. It will not install (when I double click HPSetup, it just flashes a window super fast and does nothing), nor does it recgonize as a valid driver for the device (Windows says "Windows could not find any drivers to match your unknown device" when attempting to manually update the driver manually from Device Manager.)
Any other suggestions?