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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: HP Pavilion 17-f000sm drivers

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05-09-2017 02:07 AM
Dear Paul,
Can You please help me with same notebook, provide new links for drivers or something else.
I've also bought HP Pavilion 17-f000sm, but no luck with correct drivers installation.
Driver from first link (HP Probook 455 G2.) for audio with beatsaudio could not install, can you please help me.
I have same unknown drivers like user here, but cant open links in message.
wifi, lan and audio are realtek...
Thanks in advance
Solved! Go to Solution.
Accepted Solutions
05-09-2017 07:12 AM
Hi:
First install the amd chipset drivers and restart the PC. You want the first file listed on the webpage.
http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064
Graphics: Your option to install either file on the page. Install and restart the PC.
http://support.amd.com/en-us/download/apu?os=Windows%207%20-%2064
Audio: Accept the agreement. Download and install the 2nd driver on the list. Install and restart the PC.
http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT... Definition Audio Codecs
Ethernet: Download, unzip and run the setup application from the 2nd file listed.
Card reader: Download, unzip and run the setup application from the 1st file listed.
Wireless:
This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79095.exe
Touchpad:
This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.
05-09-2017 07:12 AM
Hi:
First install the amd chipset drivers and restart the PC. You want the first file listed on the webpage.
http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064
Graphics: Your option to install either file on the page. Install and restart the PC.
http://support.amd.com/en-us/download/apu?os=Windows%207%20-%2064
Audio: Accept the agreement. Download and install the 2nd driver on the list. Install and restart the PC.
http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT... Definition Audio Codecs
Ethernet: Download, unzip and run the setup application from the 2nd file listed.
Card reader: Download, unzip and run the setup application from the 1st file listed.
Wireless:
This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79095.exe
Touchpad:
This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.
05-10-2017 09:16 AM
Dear Paul,
Thank You very much, I've installed every driver, and everything works fine except those two in picture bellow.
Also my notebook mouse pad doesnt work as I expect, left and right buttons are very unresposive, sometimes can't select well what i want and just open itself files i've selected...
I've updated bios to F.44, before F.11, same problem. Maybe it's hardware related problem.
Thank You
05-10-2017 09:54 AM
You're very welcome.
I gave you the touchpad driver right from your notebook's support page, as that driver has the W7 driver files too.
Unfortunately, I wouldn't be able to help you with that issue.
You may want to go to the control panel and see if there are touchpad/mouse settings you can adjust.
The missing devices, I can help you with.
The first one...
You need to manually install this driver...
This package provides AMD PSP Driver for supported desktop models that are running a supported operating system.
ftp://ftp.hp.com/pub/softpaq/sp74501-75000/sp74653.exe
Download and run the above driver. I do not believe it will install the device automatically, so that is why you have to manually install it.
In the W7 device manager, you will find a device named as a PCI Encryption/Decryption Controller (that is the AMD PSP device in need of the driver).
Click on the PCI Encryption/Decryption Controller device. Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.
That folder will be located in C:\SWSetup\sp74653.
Make sure the Include Subfolders box is checked and the driver should install.
Then restart the PC.
The 2nd one...
Receives notifications from the integrated accelerometer and automatically parks the hard drive to reduce the risk of damage if the PC is accidentally dropped.
05-10-2017 11:14 AM
Paul it worked excellent, and I can say synaptics touchpad driver (sp69448) doesn't work well, mousepad acts really crazy. I revert back mouse driver to generic microsoft and now it works well but without synaptics touchpad addons 😞 Maybe different version would work but i don't know...
All drivers now are installed!
Thank You so much
11-09-2017 02:36 PM
Can You please tell me is it possible to upgrade cpu on this laptop? AMD A6-5200 or something with socket bga 769 or ft3. I can buy this one but I'm not sure if it will work? Can You please tell me which cpu would fit.
Thanks
11-09-2017 03:58 PM
Hi:
Unfortunately, I don't know anything about upgrading AMD processors.
I think a lot of them are part of the motherboard, and can't be removed.
If it is a BGA type processor, those are soldered to the motherboard.
08-03-2018 03:58 PM
Hi Paul,
I bought new laptop and i think you're my only hope here
Can you pleaee help with:
Thank you