Whea_uncorrectable_error on HP Pavillion

[marthanda]

I am facing the same problem - first wi-fi went off and could not be swithced on.  If it came up, then connectionwas limited - no internet access.  Network diagnoostics caused laptop to hang while checking adapter. Now I suspect fan has failed. Is fan responsible for wifi problems?

[The_Fossette · Accepted solution]

Hi @marthanda

Welcome to the HP Forums!

This is a wonderful place to converse with the community, get assistance and find tips.

I reviewed your post and understand that you are getting blue screen error and unable to boot to windows.

I’d love to help!

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Meanwhile, I recommend you to boot the computer in safe mode and install windows updates. Then update all the drivers. Reboot the computer and check it that resolves the issue.

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a splendid week ahead.

Cheers!

[marthanda]

Thank you for the suggestions. The problem was dust causing fan to stop working and as you suggested, probably need to update BIOS etc. After it was cleaned and updated, it is working fine.

Incidentally, there was no problem with boot-up. But maybe due to overheating, it used to hang. If I didn't force shutdown, it then used to show the reported error message.

I am reporting this for the benefit of any other users who may face similar problems.

[The_Fossette]

Hi @marthanda

Perfect, I am really glad to hear that! 

I trust the above resolves your queries. Should you have any further questions, please do not hesitate to contact me.

Take care.

Cheers!