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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: accelerometerst.exe system error

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05-17-2017 01:13 AM
I am getting a similar problem too on an HP Envoy 15 Notebook, product number J2E80EA#ABU running Windows 10 and the latest Creators update has resulted in a startup error saying
"Accelerometerst.exe was unable to start correctly (0xc000007b). Click OK to close the application".
I am also having a problem waking it up from sleep mode - it gets trapped in a loop and I have to restart it using the icon in the bottom right to get it back again. Not sure if this is related but it's only started happening since the Creators update. Any clues appreciated...
Solved! Go to Solution.
Accepted Solutions
05-18-2017 07:04 AM
Hi! @Bruce_W, Welcome to HP forums.
I understand you are getting 0xc000007b accelerometer error on your PC.
Don't worry I'll try to help you out.
Did you make any software or hardware changes on your PC?
Download the latest supported Visual C++ on this link and check if it helps.
Also, try updating the drivers from support assist and check if it helps.
Refer this article to know how to use HP support assistant.
I'll keep an eye out for your response.
I hope you have a great day! 🙂
A4Apollo
I am an HP Employee
05-18-2017 07:04 AM
Hi! @Bruce_W, Welcome to HP forums.
I understand you are getting 0xc000007b accelerometer error on your PC.
Don't worry I'll try to help you out.
Did you make any software or hardware changes on your PC?
Download the latest supported Visual C++ on this link and check if it helps.
Also, try updating the drivers from support assist and check if it helps.
Refer this article to know how to use HP support assistant.
I'll keep an eye out for your response.
I hope you have a great day! 🙂
A4Apollo
I am an HP Employee
05-18-2017 09:32 AM
Thank you, installing the Microsoft Visual C++ Redistributable Packages for Visual Studio 2015 Update 3 using the link youj provided has resolved my issue concerning missing VCRUNTIME140.dll on Windows 10 Creators Update.
05-19-2017 08:14 AM
Hi! @MTMT, @STB2, @Bruce_W ! You're welcome and thanks for the response,
I am glad to hear that your issue got resolved.
If you have any queries in future related to any HP products, you can always reach out to us.
We will try our best to help you out.
Take care,
Have a great day ahead! 🙂
A4Apollo
I am an HP Employee
05-20-2017 02:25 PM
code execution cannot proceed because VCRUNTIME140.dll was not found Restarting may fix this problem Restart did nothing still get popup Did long update just other day did not say any problem then now three days later getting popup How do find VCRRUNTIMES140.dll to restart restrating pc does not do it