password switch to pin number

[SV1988]

Sir I always login my laptop by pin and it showd password and pin selector box but now it is not showing these box and asking only password . Sir please suggest me how to get pin option .

[IT_WinSec]

Hello @SV1988

Welcome to the HP Support forum. Thank you for posting.

Note that I moved your message into a new complete yours thread because you have previously posted in a very old thread for other people.

With regards to your PIN issue:

1. please, login to the account

2. Go to Settings

3. Try to re-create your PIN (re-setup the entire thing)

Here are instruction - Windows 10

>> https://www.howtogeek.com/232557/how-to-add-a-pin-to-your-account-in-windows-10/

Windows 8 > https://www.eightforums.com/tutorials/2391-user-account-create-pin-windows-8-a.html

If you created PIN again, restart the computer. Hopefully, after the restart the 2 options for pass and PIN will re-appear

If the above doesn't help, use System Restore to restore back your computer's state to a previous point. Restore to a restore point before the issue started. Here are details:

>> https://support.hp.com/hk-en/document/c03327545

>> https://www.tenforums.com/tutorials/4588-system-restore-windows-10-a.html

Hope this works for you. Let me know how it goes.

[SV1988]

Sir I forgot password that's why I was using pin option . Now pin option is disappear then I am not able to login my laptop. These solution can be appl ied when laptop is logged in. Please sir get me solution. For this I will be highly obliged to you for ever.

[SV1988]

Sir please give me a solution for above problem.

[IT_WinSec]

Hi @SV1988

If you are unable to login to your Windows account, please read these 2 articles:

>> http://hp.dezide.com/ts/start.jsp?guide=cantsignintowindows.net&section=ccweb&sfs=tdoc&lc=en

and

>> https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-hel...