• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

I tried rebooting my laptop by pressing the power button once my screen froze. Then when I turned it back on, it showed “Boot Device Not Found” and only takes me to menus about what changes to make to my system. I don’t want to make any changes to my laptop and simply want to get in. Can someone help me with this?

1 REPLY 1
HP Recommended

@Madeline31, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

It sounds like your HP notebook is having trouble detecting the hard drive after a forced shutdown, which can sometimes happen if the system didn’t shut down cleanly. The “Boot Device Not Found” error usually means the BIOS/UEFI can’t find a drive with a bootable operating system.

Here are some steps you can try to recover your system without making permanent changes:
Hard Reset

  1. Power off the laptop completely.
  2. Unplug the power adapter.
  3. If your laptop has a removable battery, take it out.
  4. Press and hold the power button for 15 seconds to drain residual power.
  5. Reconnect the battery and power adapter.
  6. Turn the laptop back on.

Check BIOS for Drive Detection

  • Turn on the laptop and immediately press Esc repeatedly (once every second) until the Startup Menu appears.
  • Press F10 to enter BIOS Setup.
  • In BIOS, check under System Configuration > Boot Options or Storage to see if your hard drive is listed.

Please follow this document and follow the subsequent steps - HP PCs - Hard disk 3F0 boot device not found error | HP® Support

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.