• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Envy m7-j078ca
Microsoft Windows 7 (64-bit)

About 2 years I updated the OS on my Envy to Windows 10, and since then it never worked well so I bought another Laptop.  I would like to give this Laptop to my niece for online schooling as they can't afford one.

I started rebuilding it from a Windows 7 CD that I found, as the recovery disk that I made was not working.

Windows 7 is currently working but many of the device in device manager do not have the proper driver.  I was able to install the network driver by copying it to CD (USB not working) from an old computer that I have (good thing I kept it).

The HP website driver download page has many drivers for this model. 

How do I figure out which one I need?

Thanks. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

That is great news.

 

Yes, you will have to download the drivers for W8.1 from the support page if you install W8.1.

View solution in original post

17 REPLIES 17
HP Recommended

Hi:

 

Here are the links to most of the W7 drivers you need:

 

Intel chipset installation utility.  Install and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64988.exe

 

Graphics:  Install the Intel graphics driver first, and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64989.exe

 

Then install the nVidia graphics driver and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp67001-67500/sp67070.exe

 

Audio:

 

https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66680.exe

 

Wifi:

 

https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65123.exe

 

Bluetooth:

 

https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65125.exe

 

SD card reader:

 

https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65078.exe

 

USB 3 driver:

 

https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65031.exe

 

Touchpad:

 

https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65086.exe

 

If there are any other drivers you need, please post the device description and the hardware ID for the device.

 

Use this guide to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

@Tommy12345 wrote:

About 2 years I updated the OS on my Envy to Windows 10, and since then it never worked well so I bought another Laptop.  I would like to give this Laptop to my niece for online schooling as they can't afford one.

I started rebuilding it from a Windows 7 CD that I found, as the recovery disk that I made was not working.

Windows 7 is currently working but many of the device in device manager do not have the proper driver.  I was able to install the network driver by copying it to CD (USB not working) from an old computer that I have (good thing I kept it).

The HP website driver download page has many drivers for this model. 

How do I figure out which one I need?

Thanks. 


Why are you going back to Windows 7 and its lack of security updates????

HP has Windows 10 drivers for the Envy m7.

https://support.hp.com/us-en/drivers/selfservice/HP-ENVY-m7-Notebook-PC-series/5354978/model/5390704

 

.

HP Recommended

Thanks, first I going to say that I am impress how quick this forum is.  I did follow all the instructions to upgrade to Windows 10, but it was the Windows updates that were killing me. It was constantly updating, most of them failed and kept reloading & reloading and at that time I had limited monthly usage and I ended up buying an Apple. 

HP Recommended

Thanks Paul, you guys are great.  I finally got it working after tons of updates.   sp65031 driver failed, so i downloaded HP Support Assistant & it found a couple of problems & fixed them.  I still have a few errors.  I did lost internet connections twice at the beginning, but seems to be good now. Should i Worry?

 

 

 HP Envy Device Manager.PNG

Ethernet Hardware ID

PCI\VEN_10EC&DEV_8168&SUBSYS_1966103C&REV_0C
PCI\VEN_10EC&DEV_8168&SUBSYS_1966103C
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

HP Recommended

You're very welcome.

 

If the wifi is working now, I wouldn't be concerned.

 

You need this driver for the ethernet controller.

 

https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65083.exe

 

What are all of those unknown devices?

 

Post the hardware ID's for those so I can see if I can give you the drivers for those as well.

HP Recommended

Thanks again for the quick reply.

Unknown Device#1:

USB\VID_138A&PID_0050&REV_0060
USB\VID_138A&PID_0050

 

Unknown device#2

ACPI\HPQ6007
*HPQ6007

 

Unknown device#3

USB\VID_8087&PID_07DA&REV_7869
USB\VID_8087&PID_07DA

 

Unknown device#4

ACPI\INT33A0
*INT33A0

 

There is also HP Truevision HD which has a ? beside it (whatever that means)

USB\VID_05C8&PID_0361&REV_0104&MI_00
USB\VID_05C8&PID_0361&MI_00

 

HP Recommended

You're very welcome.

 

Here are the links to the drivers you need for those devices...

 

USB\VID_138A&PID_0050:

 

https://ftp.hp.com/pub/softpaq/sp67001-67500/sp67075.exe

 

ACPI\HPQ6007:

 

https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66670.exe

 

USB\VID_8087&PID_07DA&REV_7869:

 

https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65125.exe

 

ACPI\INT33A0:

 

https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66650.exe

 

USB\VID_05C8&PID_0361:

 

https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64824.exe

HP Recommended

The following devices are still showing a question marks: 

The PC is running like a charm now, should I be concerned about those?

 

ACPI\INT33A0:  (this one still has the yellow warning triangle)

https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66650.exe

 

USB\VID_05C8&PID_0361:

https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64824.exe

 

USB\VID_8087&PID_07DA&REV_7869:

https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65125.exe

 

HP Recommended

Try manually installing the drivers as follows for each device...Do this for each one.

 

Here is how to manually update the driver for the first one

 

ACPI\INT33A0:

 

Go to the device manager, click on the ACPI\INT33A0 device needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.  That folder will be located in C:\SWSetup\sp66650.

 

Make sure the Include subfolders box is checked and the driver should install.

 

Here is a partial copy and paste of the driver setup information file, which shows driver support for the hardware ID you posted.

 

[Intel.NTamd64]
; DisplayName Section DeviceId
; ----------- ------- --------
%GenericISCT.DeviceDesc%=GenericISCT_Inst.NTamd64, ACPI\INT33A0

 

USB\VID_05C8&PID_0361: Do the same thing but browse to C:\SWSetup\sp64824.

 

Here is a partial copy and paste of the driver setup information file, which shows driver support for that hardware ID:

 

[Foxlink.Section.NTamd64]
%CAMERA.DeviceDesc%=SPUVCb.Device_x64,USB\VID_05C8&PID_0419&MI_00
%CAMERA.DeviceDesc%=SPUVCb.Device_x64,USB\VID_05C8&PID_041B&MI_00
%CAMERA.DeviceDesc%=SPUVCb.Device_x64,USB\VID_05C8&PID_0361&MI_00

 

USB\VID_8087&PID_07DA&REV_7869:

 

This one is going to take more work...

 

First install the free 7-Zip file utility.

 

The 2nd file at the top of the page is for 64 bit.

 

https://www.7-zip.org/

 

After you install 7-Zip, go to C:\SWSetup\sp65125.

 

Open the file folder.  You will see a Win7 folder inside.

 

Open that folder.  You will see a vs64 folder.

 

Open that folder and you will see an Intel Bluetooth Windows Installer application.

 

Right click on that file and select 7-Zip from the menu.

 

Have 7-Zip Extract to:  and let it extract the file into its folder name (Intel Bluetooth).

 

Once that is done, close out of the folders and go to the device manager, click on the USB\VID_8087&PID_07DA device needing the driver and browse to the sp65125 folder driver folder you just modified.

 

Make sure the Include Subfolders box is checked and the driver should install.

 

Here is a partial copy and paste of the setup information file you extracted after running the 7-Zip program...

 

[Device.NTamd64.6.1]
%USB\VID_0A12&PID_0001_RP% = Install_CoexFilter_RP, USB\VID_8086&PID_0189
%USB\VID_0A12&PID_0001_JP% = Install_CoexFilter_JP, USB\VID_8087&PID_07DA

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.