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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Rebuilding Envy m7-j078ca

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06-13-2020 11:09 AM
About 2 years I updated the OS on my Envy to Windows 10, and since then it never worked well so I bought another Laptop. I would like to give this Laptop to my niece for online schooling as they can't afford one.
I started rebuilding it from a Windows 7 CD that I found, as the recovery disk that I made was not working.
Windows 7 is currently working but many of the device in device manager do not have the proper driver. I was able to install the network driver by copying it to CD (USB not working) from an old computer that I have (good thing I kept it).
The HP website driver download page has many drivers for this model.
How do I figure out which one I need?
Thanks.
Solved! Go to Solution.
06-13-2020 11:38 AM - edited 06-13-2020 11:39 AM
Hi:
Here are the links to most of the W7 drivers you need:
Intel chipset installation utility. Install and restart the PC.
https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64988.exe
Graphics: Install the Intel graphics driver first, and restart the PC.
https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64989.exe
Then install the nVidia graphics driver and restart the PC.
https://ftp.hp.com/pub/softpaq/sp67001-67500/sp67070.exe
Audio:
https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66680.exe
Wifi:
https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65123.exe
Bluetooth:
https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65125.exe
SD card reader:
https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65078.exe
USB 3 driver:
https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65031.exe
Touchpad:
https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65086.exe
If there are any other drivers you need, please post the device description and the hardware ID for the device.
Use this guide to find the hardware ID for a device...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/
06-13-2020 12:38 PM
@Tommy12345 wrote:About 2 years I updated the OS on my Envy to Windows 10, and since then it never worked well so I bought another Laptop. I would like to give this Laptop to my niece for online schooling as they can't afford one.
I started rebuilding it from a Windows 7 CD that I found, as the recovery disk that I made was not working.
Windows 7 is currently working but many of the device in device manager do not have the proper driver. I was able to install the network driver by copying it to CD (USB not working) from an old computer that I have (good thing I kept it).
The HP website driver download page has many drivers for this model.
How do I figure out which one I need?
Thanks.
Why are you going back to Windows 7 and its lack of security updates????
HP has Windows 10 drivers for the Envy m7.
https://support.hp.com/us-en/drivers/selfservice/HP-ENVY-m7-Notebook-PC-series/5354978/model/5390704
.
06-13-2020 01:33 PM
Thanks, first I going to say that I am impress how quick this forum is. I did follow all the instructions to upgrade to Windows 10, but it was the Windows updates that were killing me. It was constantly updating, most of them failed and kept reloading & reloading and at that time I had limited monthly usage and I ended up buying an Apple.
06-14-2020 01:51 PM
Thanks Paul, you guys are great. I finally got it working after tons of updates. sp65031 driver failed, so i downloaded HP Support Assistant & it found a couple of problems & fixed them. I still have a few errors. I did lost internet connections twice at the beginning, but seems to be good now. Should i Worry?
Ethernet Hardware ID
PCI\VEN_10EC&DEV_8168&SUBSYS_1966103C&REV_0C
PCI\VEN_10EC&DEV_8168&SUBSYS_1966103C
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200
06-14-2020 01:55 PM
You're very welcome.
If the wifi is working now, I wouldn't be concerned.
You need this driver for the ethernet controller.
https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65083.exe
What are all of those unknown devices?
Post the hardware ID's for those so I can see if I can give you the drivers for those as well.
06-14-2020 02:11 PM
Thanks again for the quick reply.
Unknown Device#1:
USB\VID_138A&PID_0050&REV_0060
USB\VID_138A&PID_0050
Unknown device#2
ACPI\HPQ6007
*HPQ6007
Unknown device#3
USB\VID_8087&PID_07DA&REV_7869
USB\VID_8087&PID_07DA
Unknown device#4
ACPI\INT33A0
*INT33A0
There is also HP Truevision HD which has a ? beside it (whatever that means)
USB\VID_05C8&PID_0361&REV_0104&MI_00
USB\VID_05C8&PID_0361&MI_00
06-14-2020 02:40 PM
You're very welcome.
Here are the links to the drivers you need for those devices...
USB\VID_138A&PID_0050:
https://ftp.hp.com/pub/softpaq/sp67001-67500/sp67075.exe
ACPI\HPQ6007:
https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66670.exe
USB\VID_8087&PID_07DA&REV_7869:
https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65125.exe
ACPI\INT33A0:
https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66650.exe
USB\VID_05C8&PID_0361:
06-14-2020 06:01 PM
The following devices are still showing a question marks:
The PC is running like a charm now, should I be concerned about those?
ACPI\INT33A0: (this one still has the yellow warning triangle)
https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66650.exe
USB\VID_05C8&PID_0361:
https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64824.exe
USB\VID_8087&PID_07DA&REV_7869:
https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65125.exe
06-14-2020 06:42 PM - edited 06-14-2020 06:44 PM
Try manually installing the drivers as follows for each device...Do this for each one.
Here is how to manually update the driver for the first one
ACPI\INT33A0:
Go to the device manager, click on the ACPI\INT33A0 device needing the driver.
Click on the driver tab. Click on Update driver.
Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file. That folder will be located in C:\SWSetup\sp66650.
Make sure the Include subfolders box is checked and the driver should install.
Here is a partial copy and paste of the driver setup information file, which shows driver support for the hardware ID you posted.
[Intel.NTamd64]
; DisplayName Section DeviceId
; ----------- ------- --------
%GenericISCT.DeviceDesc%=GenericISCT_Inst.NTamd64, ACPI\INT33A0
USB\VID_05C8&PID_0361: Do the same thing but browse to C:\SWSetup\sp64824.
Here is a partial copy and paste of the driver setup information file, which shows driver support for that hardware ID:
[Foxlink.Section.NTamd64]
%CAMERA.DeviceDesc%=SPUVCb.Device_x64,USB\VID_05C8&PID_0419&MI_00
%CAMERA.DeviceDesc%=SPUVCb.Device_x64,USB\VID_05C8&PID_041B&MI_00
%CAMERA.DeviceDesc%=SPUVCb.Device_x64,USB\VID_05C8&PID_0361&MI_00
USB\VID_8087&PID_07DA&REV_7869:
This one is going to take more work...
First install the free 7-Zip file utility.
The 2nd file at the top of the page is for 64 bit.
After you install 7-Zip, go to C:\SWSetup\sp65125.
Open the file folder. You will see a Win7 folder inside.
Open that folder. You will see a vs64 folder.
Open that folder and you will see an Intel Bluetooth Windows Installer application.
Right click on that file and select 7-Zip from the menu.
Have 7-Zip Extract to: and let it extract the file into its folder name (Intel Bluetooth).
Once that is done, close out of the folders and go to the device manager, click on the USB\VID_8087&PID_07DA device needing the driver and browse to the sp65125 folder driver folder you just modified.
Make sure the Include Subfolders box is checked and the driver should install.
Here is a partial copy and paste of the setup information file you extracted after running the 7-Zip program...
[Device.NTamd64.6.1]
%USB\VID_0A12&PID_0001_RP% = Install_CoexFilter_RP, USB\VID_8086&PID_0189
%USB\VID_0A12&PID_0001_JP% = Install_CoexFilter_JP, USB\VID_8087&PID_07DA