• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-27-2018 04:34 PM

HP Recommended
Product: Pavilion g6

A couple of days ago I spilled apple juice into my HP Pavilion g6 and it crashed. Yesterday I tried to start it but when I pushed the start button it didn't start, the only thing that happened was that the blue light on the start button lit up for a second. Today there is no blue light when i push the start button and the computer seems to be dead. Is there any way the hard drive can be okay so I can recover photos and so from it? And how do I do that?

Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-27-2018 04:44 PM

HP Recommended

Get a usb to sata adapter. Put the drive in it and connect another computer.


KenW

View solution in original post

Tags (1)
Was this reply helpful? Yes No
2 REPLIES 2

‎01-27-2018 04:44 PM

HP Recommended

Get a usb to sata adapter. Put the drive in it and connect another computer.


KenW
Tags (1)
Was this reply helpful? Yes No

‎01-27-2018 04:54 PM - edited ‎01-27-2018 04:55 PM

HP Recommended

@Annali

The hard drive may be ok if no liquid reached it. Best way to do this is remove the hdd from your laptop. Then install it in a USB HDD Enclosure or USB Adapter. Plug it into usb port of a working computer and if the hdd isn't dead you should be able to browse files on it and copy them over to hdd of host machine.

Example:

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=5540789&CatId=9825

 

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.