• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-04-2020 10:07 AM

HP Recommended
Product: Pavilion-15
Operating System: Microsoft Windows 8.1 (64-bit)

Hi,

in 2015 I bought the laptop from a website. The PC had a pre-installed version on Windows 8. I canceled the operating system time ago. Now I need the product key of win8 to have a discount for buying win10. I can't find it on any label on the laptop (there is only a label with the win8 logo). How can I recover the number?
Thanks, Giulio

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-04-2020 10:52 AM - edited ‎04-04-2020 10:53 AM

HP Recommended

Hi, Giulio:

 

The product key is in the BIOS.

 

I have zipped up and attached a free utility below, that will show you the product key in the BIOS and the version of W8 it is good for.

 

You can probably upgrade to W10 for free.  Watch this video...

 

https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/

 

Just click on the blue Update Now button at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you are asked to enter a product key during the upgrade process, select the 'I don't have a product key' option.

 

 

View solution in original post

ShowKeyPlus1.0.7060.zip
Was this reply helpful? Yes No
3 REPLIES 3

‎04-04-2020 10:52 AM - edited ‎04-04-2020 10:53 AM

HP Recommended

Hi, Giulio:

 

The product key is in the BIOS.

 

I have zipped up and attached a free utility below, that will show you the product key in the BIOS and the version of W8 it is good for.

 

You can probably upgrade to W10 for free.  Watch this video...

 

https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/

 

Just click on the blue Update Now button at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you are asked to enter a product key during the upgrade process, select the 'I don't have a product key' option.

 

 

ShowKeyPlus1.0.7060.zip
Was this reply helpful? Yes No

‎04-04-2020 11:07 AM - edited ‎04-04-2020 11:09 AM

HP Recommended

I found the key of my current OS. Is "OEM key" the original key? Thanks

Was this reply helpful? Yes No

‎04-04-2020 11:13 AM - edited ‎04-04-2020 11:13 AM

HP Recommended

That is correct.

 

When I run the report (mine has W8.1 Pro), you should see a similar description along with the key...

 

OEM Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

 

OEM Edition: Win 8.1 RTM Professional OEM:DM

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.