Recovery Attempt Failed

[Azlan77]

Hi

I am trying to do a recovery on this machine but after several restart, there is an error Recovery Attempt Failed. I have load default setting and disable secure boot also came out with the same error. I also done backup bios recovery with the latest one and trying to enable legacy but no option to do that. please advise.

[A_Gayathri]

Hi @Azlan77,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are getting the "Recovery Attempt Failed" error during recovery on your HP Pavilion 14-dv1006tx laptop can occur due to several reasons, such as corrupted recovery media, firmware issues, or hardware problems. Here's a structured approach to troubleshoot and resolve the issue:

Please try the following Troubleshoots steps. 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

Step 2

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

Step3

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.

After the above  troubleshooting steps if the unit  turns on 
 

1. Check Recovery Media

Verify Recovery Media Integrity:

• If using a USB recovery drive, ensure it was created correctly and is free from corruption.
• If you downloaded the recovery image, confirm that the file is complete and not corrupted.

Create Fresh Recovery Media:

• Use the HP Cloud Recovery Tool to create a new recovery USB drive. This tool is specifically designed for HP devices.
• Download the tool from the HP support site here   Link   Media Creation Tool

2. Perform a Hard Reset

Before retrying the recovery process:

1. Turn off the laptop completely.
2. Disconnect the power adapter, external devices, and remove the battery (if removable).
3. Hold the power button for 15 seconds to drain any residual power.
4. Reconnect the power adapter and attempt recovery again.

3. Adjust BIOS Settings

Some BIOS settings may interfere with the recovery process:

Reset BIOS to Default:

• Enter BIOS (press Esc or F10 during startup).
• Select Load Setup Defaults, save, and exit.

Disable Secure Boot:

• In BIOS, navigate to Security > Secure Boot > Disable.
• Ensure Legacy Boot is enabled, if supported. (Note: Many newer HP laptops do not support Legacy Boot.)

Update BIOS:

• Ensure you have the latest BIOS version installed. Download it from HP's support site for your specific model.

4. Alternative Recovery Methods

Use Windows Recovery Options:

• If Windows partially loads, press F11 during startup to access HP Recovery Manager or Windows Recovery Environment.
• Select Troubleshoot > Reset This PC > Remove Everything.

Perform a Clean Installation of Windows:

• Download the latest Windows 11 installation media from.
• Use a USB drive (minimum 8GB) to create bootable media with the Media Creation Tool.
• Boot from the USB and perform a clean installation.

5. Check for Hardware Issues

If the recovery continues to fail: 

Run HP Diagnostics:

• Restart and press F2 to access the HP Hardware Diagnostics.
• Run tests on the storage drive and RAM.

Check Storage Drive Health:

• If the diagnostics reveal errors, the storage drive may need replacement.

Try a system restore 

I suggest you follow this document's steps to resolve this issue. (Click on the Word document to open the web page to perform recovery). 

there are 3 option 

1. Microsoft System Restore

2. Reset this PC (f11)

3. Microsoft Windows Media Creation Tool ( If you want to  download an Operating system make sure you have a new 32GB flash drive to download the OS and do not use this flash drive for any other purpose )

HP PCs - Installing Windows 11 from a USB flash drive  Link   Media Creation Tool

You can refer to the below link for the steps on how to run the Recovery on the computer: link

Recommended Precautions for Running a System Recovery: 

•           Back up your data (All files in the system will be erased during the system recovery) 

•           Only have your power cord, keyboard, mouse, and monitor (in case of desktop) and only power cord (in case of notebooks) attached during the system recovery. (If other devices (printers, cameras, Ethernet cable for internet connection, audio speakers’ cable, and dual display setup) are connected during the system recovery, the system recovery process may stop and fail) 

•           The link will provide you with step-by-step instructions on how to perform a system recovery on an HP PC. 

I hope this helps. 

Take care and have a good day.

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