Recovery Incomplete, cannot get any further than insert media

[vegem16]

I tried to perorm a system refresh on my windows 8 hp notebook m7-j020dx. a full system backup was perfromed just prior to the refresh just in case.  once the refresh finished the laptop restarted one last time and a screen popped up stating restoration implete.

The list of errors are as followed

[6:58:36.74] ChkErrBB.CMD :     Detect some error during PININST_BBV.

[6:58:36.74] ChkErrBB.CMD :     Check c:\system.sav\Logs\BurnBootWarn.log

[6:58:36.76] ChkErrBB.CMD :     or, check c:\system.sav\Logs\BurnBootMerge.log

[6:58:36.77] --------------------------------------------------

[6:58:36.77] Critical error condition was detected at BBV1...

  First of all I did not was to do a system restore just a system refresh.  Second on the popup screen it says the restration did not complete.  Please select one of the following buttons:

save log      details     Retry

I saved the log, I looked at the details but, when I click on Retry a new screen pops up that says Insert recovery Media. Unfortunately, I cannot get passed that point. I can hear the CD drive spin up and try to read in cd inside but nothing else.

I didn't remove the 6th disk but, it is not reading. I opened the CD drive and tried the 1st disk, still nothing is happening. I then tried the rest of the CD's 2nd, 3rd, 4th, 5th, 6th. Then, i tried hard booting the Notebook and agian the same screen came up and the same problem occurs.

I have also gone into bios and went through every possible system check and they all came back passed. (note; the only Thing I have done to the notebook hardware wise was have a samsung 840 series 250GB 840 series SSD professionally installed and had the information on the origional HDD migrated onto the SSD using the provided samsung migration software.) Any help would be greatly appreciated. 

[CherylG]

For whatever reason a System Recovery appears to be what is happening-or trying to happen. The error messages you get are from a failed System Recovery. I am not sure if a Refresh 'might' also give these error messages. That aside, usually changing the original hdd does not have adverse effects unless it is much smaller than the original that came installed.

One trick that has enabled many to get past an error with Recovery is changing the date in BIOS to 2012.

[vegem16]

Okay, just to be sure. If i do change the date in BIOS and the recovey did in fact fail. what would happen next? I would assume that since the recovery failed that I dont have a complete and working OS. I guess what I trying to say is the eroor popped up for a reason. Just because I found a way around it doesn't change the fact that there is an error.  I am willing to try this method but, before I do, I can undo any changes made just in case I have to for what ever reason right?

[vegem16]

P.s. My original HDD is 1Tb and my SSD is 250Gb. I also do still have the original HDD and all the info still on it. I just prefer SSD's for obvious reasons and I have no need for it other than using it as a second HDD in my laptop as soon as i can find a 2nd HDD install kit.

[CherylG]

You can and should go back into BIOS and change the year back afterwards. If the error is in fact related to the date which is nothing more than a driver error with the files in Recovery, it will have no adverse effect on the system or OS once it is installed. There is even a patch/update that can be applied to avoid this in the future-will have to scout around and look for it if the date solves it for you.

[CherylG]

Well that was easy enough to find. If changing the year to 2012 makes the Recovery work, after system is up and running install this update:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?spf_p.tpst=kbDocDispl...

[vegem16]

Okay, so I changed the date to 2012 and hit f10 to save and exit. When I restarted the notebook, it went to the same page. I had the restore disk already in the CD drive and when I hit retry this time a little CD sign came up next to the mouse pointer, which I would assume means it's reading the disk but, unfortunately, the same thing popped up saying insert recovery media. I restarted and try the same but without the disk in but , same results.

[CherylG]

With the first disc in the drive power off.Afte about 5 seconds push power button and immediately after powering on tap Esc key. Then F9 for boot options. Use arrow key to move down and highlight the CD/DVD drive.Tap Enter.

[vegem16]

Hey! finally a new screen. Now, I'm pretty sure I know the answer to the question. However, just so i don't mess things up any further (not that I did before). I am back to the recovery Manager screen asking what I want to do ie. system recovery, minimized Image Recovery, Factory Reset, Run computer Checkup, Show contact info, File Backup.
Which one should I pick?

[CherylG]

Factory Reset would be my choice at this point. Pretty much any of the choices is going to wipe out your personal files-but should give a chance to backup.