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‎03-20-2019 08:46 PM

HP Recommended

Hello, I can’t get back to my home screen help! I was trying to fix my DVD player and read something on google telling me to  unstall recovery manger now I cannot get out of this! Please help. 

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2 REPLIES 2

‎03-20-2019 08:58 PM - edited ‎03-20-2019 09:00 PM

HP Recommended

@Katkatykaty 

If you click the X in corner of the window what happens?

If all fails,shut down by holding power button for 4 seconds.

I don't think uninstalling Recovery Manager will fix a problem with dvd. 

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‎03-20-2019 11:24 PM

HP Recommended

 

After I restart soon as it comes back on it only gives me a option  to choose my keyboard language, I choose US. Then only two options of turning my computer off or troubleshoot. If i do hit trouble shoot i get a lot.

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