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‎03-02-2017 03:52 PM

HP Recommended
Product: HP 15 Notebook f033wm
Operating System: Microsoft Windows 10 (64-bit)

Last fall(2016) after an update for windows 10 I began having trouble connecting to my WiFi. I got a lot of advice from this forum, but nothing worked. At this point? I just want to go back to windows 8 like I originally had. I was stupid and didn't make a recovery disk. Can I get a disk from HP? Thanks for any help or advice.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-02-2017 04:09 PM

HP Recommended

Hi:

 

The product specs for your PC indicate that it came with W8.1.

 

You can order W8.1 recovery media from HP at the link below...

 

http://support.hp.com/us-en/mediaorder/hp-15-f000-notebook-pc-series/7137590/model/7605334/softwarei...

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3 REPLIES 3

‎03-02-2017 04:09 PM

HP Recommended

Hi:

 

The product specs for your PC indicate that it came with W8.1.

 

You can order W8.1 recovery media from HP at the link below...

 

http://support.hp.com/us-en/mediaorder/hp-15-f000-notebook-pc-series/7137590/model/7605334/softwarei...

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‎03-03-2017 06:00 PM

HP Recommended

Thank you so much! Ordered it should be here in a week or so. It will be nice to have my laptop back! 

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‎03-03-2017 07:14 PM

HP Recommended

You're very welcome.

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