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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Recovery of all EliteBook 840 Drivers

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09-26-2017 10:15 AM
My EliteBook 840 was running with Windows 7. The hard drive was damaged by virus, and, after trying everything I could, I, perhaps, made the mistake to erasing the entire hard drive. I restarted from scratch by installing an old Windows Vista software, at least to get me going with some basics, before going to purchase a Windows 7 software. The Vista OS is installed, but I am missing some drivers, particularly for the Ethernet and the Wi-Fi connections. I have tried several drive files, but nothing has been suitable to bring the network communicaton features back to work. I need some help, and I hope to obtain it from this forum. Thank you in advance.
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Accepted Solutions
09-26-2017 11:00 AM
Hi:
You won't find Vista drivers for the Elitebook 840, not even for the G1.
I suggest you contact HP technical support for the country you live in at the link below, and order W7 recovery media, which should cost a whole lot less than buying a retail copy of W7.
I have an old business phone directory which hopefully still will work for wherever you may reside...
http://h50146.www5.hp.com/lib/doc/manual/desktop/business_desktops/6005us_332630_007.pdf
Have the serial number of the PC handy to give to the customer services rep.
09-26-2017 11:00 AM
Hi:
You won't find Vista drivers for the Elitebook 840, not even for the G1.
I suggest you contact HP technical support for the country you live in at the link below, and order W7 recovery media, which should cost a whole lot less than buying a retail copy of W7.
I have an old business phone directory which hopefully still will work for wherever you may reside...
http://h50146.www5.hp.com/lib/doc/manual/desktop/business_desktops/6005us_332630_007.pdf
Have the serial number of the PC handy to give to the customer services rep.
09-26-2017 12:15 PM - edited 09-26-2017 12:15 PM
You're very welcome.
Call this number, and you should be good to go...1-800-334-5144
Now, if you need to use your notebook until the recovery media arrives...
This site claims to have genuine, unadulterated W7 ISO files for download...
https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool
Click on the link labeled Windows ISO Downloader.exe
Use the:
Win 7 Pro SP1.
Then you can use this tool I have zipped up and attached below to transfer the file to a 4 GB USB flash drive or a DVD.
When you are asked to enter a product key, just click on Skip, and W7 will install, and you will be able to use it for 30 days with no product key.