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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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01-20-2022 01:12 PM
X360 keeps booting to recovery startup. I have tried everything to recover; including full recovery. I can't seem to find the recovery windows os software to reinstall. Where and/or how do I find it? Pavilion x360 64bit windows 10. TIA
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01-20-2022 01:16 PM - edited 01-20-2022 01:16 PM
Hi:
Your notebook is supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that you can use to reinstall W10, the drivers and the software that originally came with your notebook.
Here is an info link for how to use that utility...you will need a 32 GB USB flash drive to create the recovery media with, and another Windows PC running W7 64 bit or newer.
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) | HP® Customer Support