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HP Recommended
Pavilion g6-2315er
Microsoft Windows 8.1 (64-bit)

Hello! Can't recovery system from recovery kit (usb) after replacing the hard drive. After starting the recovery an error occurs: "No HDD". The same problem if i start the system - 3F0.

What can I do - maybe i must install the driver for new hard drive? 

If so, which one?

I tried a lot of SATA/AHCI drivers from official site AMD - no problem solved.

 

Thank you.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Spirit102

1-Your laptop evidently isn't recognizing the hard drive replacement. Did you install a new drive or a used one? The drive may be bad- even if it is new. Not unheard of to receive a faulty one.

 

2-Have you rechecked connections to be sure the new drive is securely connected?

 

3-Enter BIOS by tapping away at the F10 key immedately after powering on. Is the hard drive seen in there?

 

4-Have you run F2 diagnostics on the new drive?

**Click Accept as Solution on a Reply that solves your issue**
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5 REPLIES 5
HP Recommended

Hi

 

Try....


ISO images of various Microsoft OS's are available.

They can be be downloaded and 'burnt'/expanded to a DVD/USB.

They WONT contain appropriate HP software, like drivers etc.
But may enable a repair to be started.
https://www.microsoft.com/en-us/software-download/windows8

If in doubt please ask.

HP Recommended

@Spirit102

1-Your laptop evidently isn't recognizing the hard drive replacement. Did you install a new drive or a used one? The drive may be bad- even if it is new. Not unheard of to receive a faulty one.

 

2-Have you rechecked connections to be sure the new drive is securely connected?

 

3-Enter BIOS by tapping away at the F10 key immedately after powering on. Is the hard drive seen in there?

 

4-Have you run F2 diagnostics on the new drive?

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

1-I install a new drive, but for check connect it to desktop and install on it windows 8 - it works correctly

 

2-Yes, I checked it, but I'll do it again.

 

3-The hard drive is not detected in bios.

 

4-If I try to run diagnostics - there is no hard disk.

 

It seems worth paying attention to the problem with hardware, not software..

HP Recommended

@Spirit102

Yes, it is worth checking BIOS any time new hardware is installed to be sure it is detected- hdd,memory,etc. No software is going to work if the laptop does not even detect new hardware has been installed.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

So, the problem was found and fixed. After that  the system was successfully recovered. Thank you all!

Spoiler
Сonnector damageСonnector damage
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