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HP Recommended
HP Pavilion Gaming - 15-ec0030ur
Microsoft Windows 11

I have 8 gb RAM, but i can use only 5.88 gb. Reason of this - integrated videocard (videochip). It just takes a lot of RAM, but using only 512 mb, rest is reserved. How i can reduce RAM dedicated to videochip? I can't use BIOS, because my laptop is not support advanced BIOS and I can't use registry, because I have AMD processor. I very need fix it, help me with it BlessRNG.

1 REPLY 1
HP Recommended

@MeL1e5 

 

That is a known issue which is related to AMD processors. Please check the following articles to explain why:


                      https://support.hp.com/us-en/document/c06526774


And from Microsoft PlayReady.


                    https://www.microsoft.com/playready/overview/


Regards.

BH
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