04-14-2020 05:47 AM - last edited on 04-15-2020 08:26 AM by Cheron-Z
Hello I want to reformat my HP Laptop because it got a virus so I backed up the important files only, the photos and videos only. I didn't backup any software, I just want to reformat to wipe all the virus out. Please help me thanks!
04-14-2020 05:56 AM
I use these....
First try and remove any virus and root-kit infection, as a reformat does not guarantee protection.
The backups you made are they going to re-introduce the virus?
Make a DVD/USB and boot from that to clean the system as best you can, the tdsskiller for instance and then ....
If in doubt please ask.
04-14-2020 06:07 AM
Actually I have asked the other forum they said they don't have a solution for that virus yet so they asked me to back up my files in a drive or any external storage and I do as they ask for. Now I want to reformat to remove the virus BTW the virus is called MADO. It made all my files encrypted and ask for a ransom. So I think I can remove the virus by reformatting my Laptop. Well I'm not planning to recover those backed up files in my newly reformatted laptop, I just want to reformat it.