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‎06-21-2019 07:34 AM - last edited on ‎06-21-2019 08:27 AM by Retired

HP Recommended
Product: 15-au628tx

I have an extended warranty of my laptop

I have an extended warranty of my laptop HP Pavilion - 15-au628tx till September 07, 2020 and would like to know whether the battery is included in this warranty or not? Kindly, assist me. 

As regards to the details of my laptop it is as follows in brief:

 

Product Serial No.

Product Number

Product Description

HP Care Pack Serial Number

Expiry Date

[edited]

Z4Q47PA

HP Pavilion Notebook 15-au628TX

[edited]

09/07/2020

Thanks & regards,

 

Hemalatha.

 

 

Tags (1)
1 REPLY 1

‎06-21-2019 09:04 AM

HP Recommended

@Ravi57 


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty service or equipment replacement issues.  For these issues, you will need to contact HP Customer Support directly.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.

You can also try contacting Tech Support directly using 1 (800) 474-6836.



I am a volunteer and I do not work for, nor represent, HP
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