Regarding windows update

[Avi4046]

Hi,

Thanks for reply my text is in red colour.

You can use this free utility

>> https://www.heidoc.net/php/Windows%20ISO%20Downloader.exe

>> https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-and-office-iso-downl...

I am getting problem when downloading. I selected edition then screen become balnk.

after few minutes when screen came I selected all dropdown list which asked, but downloader didn't start to download. I am getting this massage attaching screenshot.

I waited almost more than 30 minutes but didn't start to download. Is there any another way to download ?

[Avi4046]

Hi,

I didn't found anywhere that HP Pavillion 2126-TX  has 32 bit or 64 bit processor on HP website  hardware section. They mentioned only os is Genuine Windows 7 Home Premium 32-bit.

One more thing they mentoned ram (memory) is 2 GB but my device has 4 GB ram.

I am attaching a link of Hp's product informations.

https://support.hp.com/in-en/document/c02621601#AbT0

[IT_WinSec]

Hello,

Please, note that heidoc's tool is not an official HP or Microsoft tool and the support may be limited.

I suspect this might be a browser problem or connection problem.

- Can you try from a different computer ?

- Can you make sure you have no 3rd party security apps that might be blocking the tool from communicating to Microsoft servers ?

- Try also to run it in Safe Mode with Networking (this is a special model where only the most essential utilities are drivers are loaded) - this is to prevent conflicts. Click on Start -> type/search for   msconfig  

and open it

Go to "Boot" tab. Under Boot options, make sure you check and select Safe boot and Network.

Press Apply and OK and restart the PC.

Test.

When ready, revert back to Normal mode by opening msconfig and unchecking "Safe boot" option

Let me know if this works

[Avi4046]

Hi,

Thanks for reply.

After waited almost 1 hr. downlaoding screen apper and downloading startred. Ididn't do msconfing option . Before downloading file was almot 2.38 G.B but after 100% download file is 1.73 GB how. Then I tried to mount this file in a usb drive I am getting following errors. I am attaching screenshots.

What happened. Do I need to download again this file ? 

[IT_WinSec]

Hi,

The download process has been interrupted which caused the file to not download 100%.

Delete this one and re-download it.

[Avi4046]

Hi,

Thanks for reply.

I tried msconfing process which u said. But in safe mode wifi not working then I revert and tried to download. Again same problem facing white  screen in downolader and this time downloading didn't start after wating of appx more than 1 Hr. And whenever I run downloader I am getting 1 more masaage. then I clicked Ok tried again.

I tried in another Pc also but in another PC didn't run downloader getting error massage that the file does not have a digital signature and error code (0xc000007b).

Is there another easy way to get ? 

[IT_WinSec]

Hi @Avi4046

Sorry for my delay in the reply to you.

Unfortunately, there is no other way to download Windows 7 (in almost official manner). All other means are to download it from torrent trackers but these might be corrupted, not official and downloading Win 7 this may be illegal... therefore, not recommended. Microsoft only supports Windows 7 ISO images from their websites for the Retail/FPP products, and not for the OEM edition (OEM is the one shipped from OEM PC vendors like HP and they have COA stickers).

I double/triple checked and there is no official HP Recovery media present for your PC as your model is an old one. So, the only way seems to be using Heidoc

Please, try msconfig again but pay attention to select "Safe boot" and also "Network" (not Minimal)

>> https://www.computerhope.com/jargon/m/msconfig.htm

If this does not work, I will check something else.

Let me know if you face difficulties again.

[Avi4046]

Hi 

Thanks for reply. I tried 2 or 3 more time to download. I never got full download some time server error or sometime not full download. I have recovery disk which I made when I bought my device, which is in 4 disk. Will it work for new windows installation. I want to recover only OS, rest I will manage.

Do I need all 4 disk or first one. My disk drive is not working so can I copy disk into a usb drive and try to boot ?

[IT_WinSec]

---

@Avi4046 wrote:

I have recovery disk which I made when I bought my device, which is in 4 disk. Will it work for new windows installation. I want to recover only OS, rest I will manage.

Do I need all 4 disk or first one. My disk drive is not working so can I copy disk into a usb drive and try to boot ?

---

I am not sure if these 4 discs are intact but generally speaking you can use them.

You need to use them all - one by one, starting from the first one.

If your disc drive is not working, you will have to buy some external USB DVD drive device such as this one >> http://store.hp.com/us/en/pdp/hp-usb-external-dvdrw-drive-p-f6v97aa-abl--1

These are sold in any tech store such as Best Buy or similar. This may be an option if your DVDs (the 4 discs) are OK.

What kind of Internet connection you use ?  You did try in Safe Mode with Networking ?

No, you cannot copy them into USB - problem is:

- you need your DVD disc drive to be working to be able to read/access/copy the data from the 4 discs to USB or other storage

- and  these are 4 images and even though you could copy them into USB or HDD, these will still be 4, there is no way to mix them and merge into 1 working bootable (at least I am not aware of such a method)

I will check for something else and you will get notified by me or someone else. Please, be patient.

[Avi4046]

Hi,


Thanks for reply. I use broadband by WiFi modem. In safe mode WiFi don't work. I think in safe mode require lan cable connection for internet. OK I will try in safe mode. Actually I already installed windows 10 which is not proper booted.