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‎12-05-2020 10:04 PM

HP Recommended
Product: HP Notebook (Product # 4RU77UA#ABA)
Operating System: Microsoft Windows 10 (64-bit)
My laptop will only go as far as booting up, then allowing the login to go through, but then the screen will go black after about 7 or 8 seconds after logging in and displaying the desktop. I have tried everything from hard drive and memory diagnostic checks to command prompt utility commands and nothing will remedy this problem for me. I have decided the only possible way to recover my laptop would be to reload the OS with Windows 7. I had ventured into trying to create a bootable USB 3.0 flash drive for Windows 7 OS, but read that Windows 7 doesn't support USB 3.0 (wonder if there's an easy fix such as downloading USB 2.0 compatible drivers in order to make the flash drive bootable?). I used a free Win to USB software program to convert my Windows 7 ISO file to a bootable format where in which the Win to USB software program put a folder named "Boot", a file named "bootmgr", and a WinZip file named "WinToUSB.VHD". I am wondering if I can just go buy a USB 2.0 flash drive and rerun the Win to USB free software program in order to put the same folder and files onto the new USB 2.0 flash drive and try to boot it from that USB 2.0 flash drive or if there is an easier simple solution to restore my laptop? Of course, I already customized the boot order in the BIOS setup, but am not sure if it has some sort of special configuration along with some other set of instructions i wouldn't be aware of in order to reload the OS. Product Name: HP Laptop 14-cf0xxx System Family: HP Notebook Product #: 4RU77UA#ABA BIOS Version: F.42 BIOS Vendor: Insyde Installed OS: Win10 (but want to reload it to Windows 7) almost 100% sure its a 64-bit architecture Please someone help me to successfully restore my laptop as I need to use it for online school.
1 REPLY 1

‎12-05-2020 10:48 PM

HP Recommended

@SeanB5 

 

The specs of your machine is HP Notebook - 14-cf0013dx, its specs:

 

         https://support.hp.com/au-en/document/c06165572

 

Your machine can't run Windows 7, vendors do not have Windows 7 nor Windows 8/8.1 drivers for it specially USB, video .....

 

Sorry, you have to run Windows 10. No choice.

 

Regards.

       

BH
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