-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Reset BIOS Administration password

Create an account on the HP Community to personalize your profile and ask a question
12-26-2020
06:21 AM
- last edited on
12-29-2020
09:53 AM
by
BiancaS
Hello,
I try to enter BIOS Setup to change boot priority. But I have to "Enter Administrator Password" to enter the BIOS Setup.
I can't find anything like a default password in the manual and the vendor (a friend) doesn't know anything about it.
After entering a wrong password 3 times the display shows:
System Disabled
[ 94490408 ]
PC information:
Serial:[Personal Information Removed]
BS: Dual Boot with Ubuntu 20 and Windows 10
Greetings
Nico
12-26-2020 08:04 AM
That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.
Passwords can NOT be recovered; instead, they have to be reset.
If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.
We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
--------------------
For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.
If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.
I am a volunteer and I do not work for, nor represent, HP