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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Reset to factory setting hp pro book S-series 4530s

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01-01-2014 07:05 AM
The only "instruction" that comes up is to confirm the reset by pressing Yes or No. I have gone through the procedure several times. When I restart the computer, nothing is different. . . . Everything is all still there.
Can any help?
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Accepted Solutions
01-01-2014 08:11 AM
Hi:
If you are referring to factory resetting the hard drive to its original out of the box condition, you need to be tapping the F11 key at the beginning of the HP welcome screen.
Tapping the F10 key and resetting the BIOS to its defaults, just resets the BIOS settings to their defaults, not the operating system and programs that came with your notebook.
01-01-2014 08:11 AM
Hi:
If you are referring to factory resetting the hard drive to its original out of the box condition, you need to be tapping the F11 key at the beginning of the HP welcome screen.
Tapping the F10 key and resetting the BIOS to its defaults, just resets the BIOS settings to their defaults, not the operating system and programs that came with your notebook.