Restoration incomplete

[Abdelrahmanmx]

So I restored my laptop completely from the HP manager because it would get stuck in the watchdog screen, now it says Restoration incomplete , I tried resetting the bios back to default but nothing is working, please if you could help as I would fail my classes if I don't fix this
Also this is the details listed
(Sysprep was not launched properly...
The process will cause CTO panic because the image might not be normal)

[CherylG]

Try booting into Recovery following these steps:

http://hp.dezide.com/ts/start.jsp?guide=HPSystemRecovery.net&as=true&SFS=sdoc&section=ccweb

[CherylG]

Your Windows 10 license key is embedded in BIOS and you can reinstall Windows without the recovery drive. Microsoft provides the free Media Creation Tool to download files and create a Windows 10 usb flash drive. At least 8gb flash drive required:
https://www.microsoft.com/en-us/software-download/windows10

Select Download tool now, and select Run.
If you agree to the license terms, select Accept.
On the What do you want to do? page, select Create installation media for another PC, and then select Next.
Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10.
-------------------------------
When the flash drive is prepared insert it in a usb port. Power on the laptop and immediately start tapping Esc key. From the menu tap F9 key and use the arrow keys to move to and select usb. Tap Enter key.
When installing choose Custom and delete each partition. Continue with installation.It should pickup the key from BIOS but if it asks at any point just choose "I don't have a key". It will continue and should activate once you are online.

[Abdelrahmanmx]

My laptop failed the hard drive short DST Test could that be the cause?

[CherylG]

Yes, a failing hard drive will absolutely fail to accept Recovery.

[CastroY]

Cheryl you were an amazing helper. You save my life. Thank you for the recommendation. It work 100% my computer cane back to life following youre recommendation. Thank you!!!