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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Restore Windows

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05-18-2017 04:26 AM
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Accepted Solutions
05-18-2017 05:43 AM
Hello @Dipupaul,
YES, You may try using the Recovery partition.
Use F11 KEY.
Go through this document : https://support.hp.com/us-en/document/c00006110
Hope this helps, for any further queries reply to the post and feel free to join us again !!
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Thank You,
GBL84
I am not an HP Employee
05-18-2017 04:46 AM
Hello @Dipupaul,
You dont require to enter product key for WIN 8 Reinstallation. Its already preactivated and stored in BIOS.
Now, Unfortunately HP no longer provides Recovery Media for your model,
Please try with the below links, They are HP vendors
http://www.computersurgeons.com/
Hope this helps, for any further queries reply to the post and feel free to join us again !!
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
05-18-2017 05:32 AM
Hello @Dipupaul,
Downloading from Microsoft website will not work as its a retail copy.
You require an OEM copy( Original Equipment Manufacturer).
So you will have to buy restore discs from the website that i provided and install windows 8
Hope this helps, for any further queries reply to the post and feel free to join us again !!
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
05-18-2017 05:43 AM
Hello @Dipupaul,
YES, You may try using the Recovery partition.
Use F11 KEY.
Go through this document : https://support.hp.com/us-en/document/c00006110
Hope this helps, for any further queries reply to the post and feel free to join us again !!
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
05-18-2017 06:05 AM
You're welcome. @Dipupaul
If you are happy with the help you received it is customary to mark the provided answer with information as the "Solution" rather than you thank your post. Also show your appreciation by giving kudos.
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee