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‎04-04-2021 07:44 AM

HP Recommended
Product: Hp Envy x360
Operating System: Microsoft Windows 10 (32-bit)

 How do I restore my computer to the factory mode with everything deleted

1 REPLY 1

‎04-04-2021 07:59 AM

HP Recommended

Hi:

 

See if your notebook is supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

it is equivalent to a factory reset.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

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