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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: SMART Hard Disk Error

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12-08-2020 07:12 AM
Hi:
Below is the failure report generated by the code you posted, minus your notebook's serial number.
UC6KWF-8K8AAN-MFPX6K-60CR03 | OK | XXXXXXXXXX | 12/7/20 | 301 | Storage | Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive | Hard Disk 1 SMART Hard Drive Detects Imminent Failure |
You will need to install a new hard drive and reinstall the operating system.
If you can still get into Windows, back up any files you need to save onto a portable hard drive.
Below is the link to the service manual for your notebook, where you can find the hard drive removal and replacement procedure.
After you replace the drive, you can use the HP cloud recovery tool with another Windows PC to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.
Here is an info link for how to use that utility...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support