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SMART Hard Disk Error

HP Recommended
Microsoft Windows 10 (64-bit)

After doing component test I get the failure ID - UC6KWF-8K8AAN-MFPX6K-60CR03.

Not sure what this failure means. 

Please help. 

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HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
UC6KWF-8K8AAN-MFPX6K-60CR03OKXXXXXXXXXX12/7/20301StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 SMART Hard Drive Detects Imminent Failure

 

You will need to install a new hard drive and reinstall the operating system.

 

If you can still get into Windows, back up any files you need to save onto a portable hard drive.

 

Below is the link to the service manual for your notebook, where you can find the hard drive removal and replacement procedure.

 

HP Pavilion Notebook PC Maintenance and Service GuideIMPORTANT! This document is intended for HP aut...

 

After you replace the drive, you can use the HP cloud recovery tool with another Windows PC to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

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