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- Notebook Operating System and Recovery
- SSD driver not found on windows installation

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06-19-2022 09:51 AM - edited 06-19-2022 09:58 AM
Hello, I'm trying first install of windows 10 on new 'HP ENVY 14 i5-1135G7 16/512GB SSD GTX 1650 Ti 4GB' and I'm stuck on step when selecting driver to install because list is empty. I've tried to:
- Rescan disks (nothing)
- Browse to the driver and selecting F6 Folder from ISRT (getting "No signed device drivers were found. Make sure that installation media contains the correct drivers and then click OK")
- Recovering BIOS (I've found some solution that updating BIOS fixed that issue but I can't update it, I don't have "Update bios" option in BIOS nor "Firmware management" in HP PC Hardware Diagnostics UEFI)
I suppose it is an issue with BIOS and maybe HP PC Hardware Diagnostics UEFI being outdated but I couldn't find the answer how to update it without OS
HP PC Hardware Diagnostics UEFI (Version 2.2.1.0 - BIOS)
BIOS Revision F.30
Solved! Go to Solution.
Accepted Solutions
06-19-2022 10:10 AM
Hello @diversiak
Follow the instructions from the great user Paul_Tikkanen here:
Please report your results.
best regards
---
Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.
Do this on the post I wrote that helped solve it.
Thank you very much
06-19-2022 09:53 AM
Hello @diversiak
Please tell me the full product name and product number (p/n) of your notebook.
Please report your results.
best regards
---
Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.
Do this on the post I wrote that helped solve it.
Thank you very much
06-19-2022 10:10 AM
Hello @diversiak
Follow the instructions from the great user Paul_Tikkanen here:
Please report your results.
best regards
---
Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.
Do this on the post I wrote that helped solve it.
Thank you very much