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‎05-09-2021 05:34 PM

HP Recommended
Product: Hp unknown
Operating System: Microsoft Windows 10 (64-bit)

Hello i have a tuf problem.  

Some time ago i have bought a hp laptop second hand, the serial number model and etc label at the bottom was pilled off. It was working fine but yesterday somehow I successfully f.. up the bios. I know how to fix it the problem is that i can't find the model number because i doesn't turn on and us a mentioned the label on the bottom is missing. I have tear it down but i can't find any clue what's the model. I need to know is there anything i can do besides giving it at service. I don't have 50 bucks to give for something that is 5 minutes work witch i can do personally.

1 REPLY 1

‎05-13-2021 10:01 AM

HP Recommended

@Aleksandar1994 

Sorry, but there is nothing we can do as we have no way of accessing or examining your laptop from here.

 

You should have used HP utilities PRIOR to hosing up the BIOS to get the PC specs; it's too late to do it now.



I am a volunteer and I do not work for, nor represent, HP
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