Short DST failed

[gabriele12]

My laptop fell on the ground and now when i try to start he stays whit a black screen so i decided to do done test whit the hardware diagnostics and while testing the hard drive comed up an "short DST:failed" failure id: 9pjmbr-7qw939-xd7wmg-60sa03 hope i can get some help, thank you.

[CF4 · Accepted solution]

Hi

It failed the short test.

My suggestion is to buy a new Hard Disk.  The old disk may still be read only for data extraction.

A Repair/Rebuild/Restore/Re-install DVD/USB can be made by using a .iso from MS...

ISO images of various Microsoft OS's are available.

They can be be downloaded (sometimes you need a licence key other than the HP OEM key)
and 'burnt'/expanded to a DVD/USB. They WONT contain appropriate HP software, like drivers etc.
But may enable a repair to be started.
https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8
https://www.microsoft.com/en-us/software-download/windows10

HP Notebook - 15-ac088nl (ENERGY STAR)

https://support.hp.com/gb-en/drivers/selfservice/hp-15-ac000-notebook-pc-series/7771404/model/868775...

If in doubt please ask.

[CF4]

Prego.

If in doubt please ask (again.)

[gabriele12]

**bleep**.. Okay i will buy another hard disk, this one was new or maybe I'll get a new pc hopefully, thank youuu.