Hi, my computer started to behave strangely today after circa 5 years (bought April 2015). A few days ago I spilled a water cup accidentally on the left portion of the keyboard, but dried it up quickly, not sure if that's what caused it.
I have windows 10, latest build.
I use it to WFH with Citrix, so this is urgent.
After I got a blue screen of death today, out of the blue, I ran a drive self test, and it failed.
Short Drive Self-TestStorage 1: ST1000LM024 HN-M101MBB
HOWEVER, when I ran a disk check on windows 10, no errors were found on C or D!!! What is going on?
It seems I will have to replace the HD. Where can I buy a hard drive quickly, and what is the exact HD model for my laptop?
Can I buy one with 2TB? Can someone with HP support call me? I am backing up my data now, hopefully it will transfer it all (500GB) before another crash.
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