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‎08-14-2021 02:09 PM

HP Recommended
Product: Pavillion 15-eh0014na
Operating System: Microsoft Windows 10 (64-bit)

After a full battery charge on my HP Pavillion laptop i carried on using the laptop.  Few hours later the laptop did instant shutdown and battery empty.  what could be the problem  please help.

2 REPLIES 2

‎08-14-2021 02:57 PM

HP Recommended

@DJ125 

 

The very simple problem: battery ran out and machine had to stop.

 

Regards.

BH
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‎08-14-2021 03:10 PM

HP Recommended

is it windows 10 update problem or HP machine because in the specification was supposed to get more battery life. the machine didnt control the shutdown as i was using it?

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