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- HP Community
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- Simple Pass ID Management for HP Forum

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08-19-2011
09:29 PM
- last edited on
10-06-2011
02:05 PM
by
tynac
How can I edit or delete simple pass IDs? For example, I forgot my HP Forum login ID, so I had to guess several times before finding the right one. Each time, simple pass recorded a login. Now when I want to login, I must run through several logged ids until I hit the right one. Those incorrect ones need to be removed, but I can find no way to do so.
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Accepted Solutions
08-20-2011 02:10 AM
Also, here is HP's Simple Pass Support document, in case:
08-20-2011 02:09 AM
Hey, I was having the same problem as well, but with my facebook login ID.
I will try to explain what I did to fix mine..hopefully you have the same version and what I say applies. If you go into your Simple Pass, at the bottom right there are two boxes- click on the "Grid View" box, and a list of all of the details should come up, including all of the websites, your user names and passwords for respective sites. From there, you can click "Edit" across from the respective site to see and be able to change your saved information. Let me know if this works out for you! Good luck!
08-20-2011 02:10 AM
Also, here is HP's Simple Pass Support document, in case:
09-13-2011 01:58 AM - edited 09-13-2011 01:59 AM
Seems it's Windows7 that has been causing the problems. I've noticed that occassionally I will get an error message right after scanning HP Passport that IE has stopped working, then Windows attempts a repair and recovery, immediately followed by HP Passport not working. If I close IE and reopen, Passport starts working again. Well... most of the time it does.