Slow PC

[Sadwika9605]

I have purchased the  PC with serial number SN#[edited]and product id 7H9Y3UA#ABA

In October 2024 imported from Dubai which shows the waranty expired in 2023. I am facing the slow working of PC issue since the start. Recently I contacted with nearby service centre where I get to know that the hardware is  the main issue which needs to be replaced. But the service is not available in India. I want it to be resolved.

[Kuroi_Kenshi]

Hi @Sadwika9605,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding a slow HP PC!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Restart Your PC:

• Sometimes, a simple restart can resolve minor performance issues.

Update Your Software:

• Ensure your Windows operating system and all drivers (especially graphics and storage drivers) are up to date.

Check for Malware:

• Run a full system scan using Windows Defender or a third-party antivirus tool to make sure your PC is free of malware or viruses.

Manage Startup Programs:

• Disable unnecessary startup programs to free up system resources. You can do this by navigating to the Task Manager (Ctrl + Shift + Esc) and selecting the Startup tab.

Free Up Disk Space:

• Use tools like Disk Cleanup or third-party software to delete unnecessary files or applications.

Add More RAM:

• If your PC supports it, adding more RAM can significantly improve performance.

Check System Resource Usage:

• Use the Task Manager (Ctrl + Shift + Esc) to see if any application is using excessive CPU, Memory, or Disk resources.

Adjust Power Settings:

• Ensure your power plan is set to High Performance, which can help speed things up, especially on laptops.

Consider SSD Upgrade:

• If your HP PC uses a traditional hard disk drive, upgrading to an SSD can greatly boost performance.

Clean the Hardware:

• Dust in the PC's vents and fans can cause overheating, slowing down performance. Use compressed air to clean the internals if possible.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,