Smart hard disk error

[Alegam03]

I was looking a video on YouTube when my pc goes black screen and when I restart it it tells me smart hard disk error if I continue the startup It told me that there was not a operating system I downloaded from Microsoft site but when I reach the part that tells me where I want to install my windows 10 I can't install it

[Alegam03]

Because in the unit 0 partition 1 type system Il tells me that windows must be installed in a partition format NTFS

[Betty0610]

@Alegam03

Welcome to the HP Support Community.

Try the steps from here: https://support.hp.com/in-en/document/c01443502

Let me know if this helps.

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