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HP Recommended
HP — 15s-eq0026ur
Microsoft Windows 10 (64-bit)

Good afternoon.

Please help me.

After the standard shutdown, the laptop no longer starts. Shows an error:

0xc0000185

\windows\system32\winresume.efi

The application or OS couid`t be loaded because a requared file is missing or containc errors.

 

I tried to restore the startup by the standard means. however, it found no errors.

 

I try to go to the command line and type:

bootrec.exe /FixMbr
bootrec.exe /FixBoot

But show "the device is wrong"

 

I attach the verification log. Showed a warning about the disk, but I don't understand what:

<?xml version="1.0" encoding="UTF-8"?>
<payload>
<element name="Application" type="Description" sequence-id="3">
<attribute name="a0" value="HPAdvSysDiag_Symptom"/>
<attribute name="a1" value="8.2.0.0"/>
<attribute name="a2" value="2"/>
<attribute name="p1" value="02/09/2021"/>
<attribute name="p2" value="F.33"/>
<attribute name="p3" value="99.40"/>
<attribute name="p5" value=""/>
<attribute name="p15" value="2"/>
<attribute name="p16" value="0"/>
<attribute name="p17" value="0"/>
<attribute name="p20" value="00000001"/>
<attribute name="p4" value="0"/>
<attribute name="p500" value="1"/>
<attribute name="p501" value="0"/>
<attribute name="p502" value="FBYTE#3K6b7K7P7WaBapaqasawbCbhcbdUdpdqfPm9.mG"/>
<attribute name="p503" value=""/>
<attribute name="p530" value="0"/>
<attribute name="p531" value="0"/>
<attribute name="p0" value="2021-12-05 20:03:56"/>
<attribute name="p10" value="0"/>
<attribute name="p12" value="1"/>
</element>
</payload>

 

Sorry for my english google translate.

1.jpeg2.jpeg3.jpeg

3 REPLIES 3
HP Recommended

After the standard shutdown, the laptop no longer starts. Shows an error:

0xc0000185

\windows\system32\winresume.efi

The application or OS couid`t be loaded because a requared file is missing or containc errors.

 

I created a topic with a detailed description, but it was marked as spam. what to do?

HP Recommended

1.jpeg3.jpeg4.jpeg

Last message is "a non-existent device is specified"
Sorry for google translate.

HP Recommended

<?xml version="1.0" encoding="UTF-8"?>
<payload>
<element name="Application" type="Description" sequence-id="4">
<attribute name="a0" value="HPAdvSysDiag_HardDrive"/>
<attribute name="a1" value="8.2.0.0"/>
<attribute name="a2" value="2"/>
<attribute name="p1" value="02/09/2021"/>
<attribute name="p2" value="F.33"/>
<attribute name="p3" value="99.40"/>
<attribute name="p5" value=""/>
<attribute name="p15" value="2"/>
<attribute name="p16" value="0"/>
<attribute name="p17" value="0"/>
<attribute name="p20" value="00000001"/>
<attribute name="p4" value="0"/>
<attribute name="p500" value="1"/>
<attribute name="p501" value="0"/>
<attribute name="p502" value="FBYTE#3K6b7K7P7WaBapaqasawbCbhcbdUdpdqfPm9.mG"/>
<attribute name="p503" value=""/>
<attribute name="p530" value="0"/>
<attribute name="p531" value="0"/>
<attribute name="p550" value="Z9RPD65IPHLL"/>
<attribute name="p551" value="KBG30ZMV256G KIOXIA"/>
<attribute name="p21" value="00000001"/>
<attribute name="p0" value="2021-12-05 21:06:36"/>
<attribute name="p10" value="0"/>
<attribute name="p12" value="L"/>
</element>
</payload>

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