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HP Recommended
HP — 15s-eq0026ur
Microsoft Windows 10 (64-bit)

Good afternoon.

Please help me.

After the standard shutdown, the laptop no longer starts. Shows an error:

0xc0000185

\windows\system32\winresume.efi

The application or OS couid`t be loaded because a requared file is missing or containc errors.

 

I tried to restore the startup by the standard means. however, it found no errors.

 

I try to go to the command line and type:

bootrec.exe /FixMbr
bootrec.exe /FixBoot

But show "the device is wrong"

 

I attach the verification log. Showed a warning about the disk, but I don't understand what:

<?xml version="1.0" encoding="UTF-8"?>
<payload>
<element name="Application" type="Description" sequence-id="3">
<attribute name="a0" value="HPAdvSysDiag_Symptom"/>
<attribute name="a1" value="8.2.0.0"/>
<attribute name="a2" value="2"/>
<attribute name="p1" value="02/09/2021"/>
<attribute name="p2" value="F.33"/>
<attribute name="p3" value="99.40"/>
<attribute name="p5" value=""/>
<attribute name="p15" value="2"/>
<attribute name="p16" value="0"/>
<attribute name="p17" value="0"/>
<attribute name="p20" value="00000001"/>
<attribute name="p4" value="0"/>
<attribute name="p500" value="1"/>
<attribute name="p501" value="0"/>
<attribute name="p502" value="FBYTE#3K6b7K7P7WaBapaqasawbCbhcbdUdpdqfPm9.mG"/>
<attribute name="p503" value=""/>
<attribute name="p530" value="0"/>
<attribute name="p531" value="0"/>
<attribute name="p0" value="2021-12-05 20:03:56"/>
<attribute name="p10" value="0"/>
<attribute name="p12" value="1"/>
</element>
</payload>

 

Sorry for my english google translate.

1.jpeg2.jpeg3.jpeg

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