-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Spectre Fresh win10 install issues

Create an account on the HP Community to personalize your profile and ask a question
01-20-2019 02:51 PM
Hi,
Have done a fresh install of windows 10 on the above laptop and the initial install goes through copying the files etc without a problem but on the first reboot you get the hp logo and the spinning white dots which then freeze and nothing happens.
The install is being done via usb pen and the media created using the microsoft windows 10 media tool. I have also tried adding in the latest drivers for the above laptop and the same result. so at the minute i have an expensive brick.
Anyone any ideas ?
thanks
paul
01-20-2019 03:17 PM
Same problem as everyone else for a very long time in this topic:
Only chance to go back to 1803 and wait, til HP solve this problem.
01-20-2019 03:28 PM
Mhhm, i don't know. But on this site, you will find it. Looks a bit suspicious, but it's clean. Got it from the serious german site deskmodder.de. Maybe someone has a better link.
https://cloud.mail.ru/public/ED7S/wFY8uAewf