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- Re: Spectre x360 (2018) OVERHEATING!

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11-17-2018
06:36 PM
- last edited on
11-17-2018
06:45 PM
by
rick-s
Hi I am sorry you are having this problem too. I had previously bought a HP Spectre x360 and it was a model that was more commonly known for a heating problem, but unfortunately I was not aware of the issue until after I bought it. I had been experiencing the same heat problem which is hot to the touch. I had bought a care pack which helps with replacements and FYI I had sent that computer in for repair multiple times. I contacted them and they “decided” that it was a problem and they gave me a replacement in your model- the x-360-13t touch. I am having the same exact problem with the new one which is your model so at this point I think that I’m going to buy a Apple MacBook Pro
11-18-2018 10:51 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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