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‎12-12-2018 08:57 PM

HP Recommended
Product: F6D25PA#ACJ
Operating System: Microsoft Windows 8.1 (64-bit)

My hp laptop shows an error message when I power on it. It says "repairing for errors. This might take more than an hour to complete." Now it has been more than 24 hours. And the screen is the same. Please help me out what should I do.

7 REPLIES 7

‎12-12-2018 11:39 PM

HP Recommended

Sounds like the hard drive has failed and will have to be replaced. Have you tried Diagnostics to test the drive? Immediately after powering on start tapping the Esc key. This will open a menu where F2 System Diagnostics is an option. Tap F2 key and run the tests.

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‎12-13-2018 12:01 AM

HP Recommended

Thank you for your reply and Yes I have done the diagnostic for the test it gives me a 24 digit error code and I don't know what to do after that.

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‎12-13-2018 12:17 AM

HP Recommended

An error code usually indicates a hardware failure. such as hard drive. Post the error code.

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‎12-13-2018 12:20 AM

HP Recommended

The error code is :

9BVAXR-74T9AS-MFKR6J-60RF03

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‎12-13-2018 12:23 AM

HP Recommended

Translates to Hard Disk 1 Quick Test Failure. In other words-hard drive has failed and will have to be replaced.

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‎12-13-2018 12:25 AM

HP Recommended

Okay, thank you very much for your help.

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‎12-13-2018 12:27 AM - edited ‎12-13-2018 12:28 AM

HP Recommended

Maintenance and Service Guide shows how to change it- not easy on that model:

https://support.hp.com/us-en/product/hp-15-d000-notebook-pc-series/6529963/model/6622214/manuals

 

Example of compatible hard drive:
https://www.amazon.com/Black-500GB-Performance-Mobile-Drive/dp/B00QFXOL5G/ref=sr_1_1?ie=UTF8&qid=153...

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