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Locked

‎03-19-2015 09:40 AM

HP Recommended
Product: HP Stream Notebook - 13-c010nr
Operating System: Microsoft Windows 8 (64-bit)

Please Help!!

How do I Factory Reset my Stream Notebook??

I accidentally erased some information and can not get passed the Welcome Screen.

So how can I reset my Notebook if I can not get pasted Welcome Screen??

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-20-2015 12:18 PM - edited ‎05-04-2016 07:39 AM

HP Recommended

Hi there @PhoenixLee79 

Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.

 

In answer to your question, please see the following pages on System recovery.


Performing an HP System Recovery (Windows 😎
Troubleshooting HP System Recovery Problems (Windows 😎

 

If you have any further questions let me know.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎03-20-2015 12:18 PM - edited ‎05-04-2016 07:39 AM

HP Recommended

Hi there @PhoenixLee79 

Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.

 

In answer to your question, please see the following pages on System recovery.


Performing an HP System Recovery (Windows 😎
Troubleshooting HP System Recovery Problems (Windows 😎

 

If you have any further questions let me know.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No

‎05-03-2016 07:07 PM

HP Recommended

Neither of those links work. They redicect you to a general HP product page. 

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