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‎07-31-2022 05:56 PM

HP Recommended
Product: HP Notebook - 15-db0004dx
Operating System: Microsoft Windows 10 (64-bit)

My laptop is stuck in recovery automatic repair Loop. I did all the Diagnostics and it all came back as passed. Then it finally says in the boot screen inaccessible boot device. I just keep going in circles comes back to the same thing to the automatic repair. Appreciate any assistance I can get.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-31-2022 06:02 PM

HP Recommended

Hi:

 

If you have your data backed up and can lose everything on the hard drive, the easiest thing to do would be to use another PC running W7 64 bit and a 32 GB USB flash drive and create a bootable USB recovery drive using the HP cloud recovery tool.

 

Here is an info link for how to use the utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

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1 REPLY 1

‎07-31-2022 06:02 PM

HP Recommended

Hi:

 

If you have your data backed up and can lose everything on the hard drive, the easiest thing to do would be to use another PC running W7 64 bit and a 32 GB USB flash drive and create a bootable USB recovery drive using the HP cloud recovery tool.

 

Here is an info link for how to use the utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

1 person found this reply helpful
Was this reply helpful? Yes No
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