Stuck in sleep mode. Power button won’t work.

[RGoldsteinMath]

My hp pavilion laptop is stuck in sleep mode and the power button is unresponsive.

[Kuroi_Kenshi]

Hi @RGoldsteinMath,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP Pavilion laptop is stuck in sleep mode and the power button isn’t responding. Let’s go through a few steps to get it working again.

    a. Force Shutdown the Laptop
      • Press and hold the Power button for 10–15 seconds until the laptop completely turns off.
      • Wait a few seconds, then press the power button again to turn it back on.

    b. Disconnect Power Sources
      • Unplug the charger/power adapter.
      • If your model has a removable battery, take it out and wait for 30 seconds. Then reinsert the battery and try powering on.

    c. Hard Reset (For Non-Removable Battery Models)
      • Unplug the charger.
      • Press and hold the Power button for 15 seconds to drain residual power.
      • Reconnect only the charger and try turning the laptop on.

    d. Reset the Embedded Controller (If Keys Are Unresponsive)
      • Press and hold Power + Mute (or Power + Volume Up) for 10–15 seconds (varies by Pavilion model).
      • Release the keys and try powering on normally.

    e. Prevent Future Sleep Mode Issues
      • Go to Settings → System → Power & Sleep → Additional Power Settings → Change Plan Settings → Change advanced power settings.
      • Under Sleep → Allow hybrid sleep, set it to Off.
      • Update BIOS, chipset, and graphics drivers using HP Support Assistant.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,