Stuck on boot/uefi diagnostic page

[Imddevil]

my computer is telling me to visit (Link removed)after running system update. I'm not experiencing any problems. What do i do now that I'm on the site? Stuck on the same page tried restarting pressed esc f2 f10 del also still it comes back to the same page. After restarting also it going to the same page.. did all the test it is passed still doesn’t allow to access the other screen or tabs stuck on the same page 

[VikramTheGreat]

Hi @Imddevil,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP PC is stuck on the boot or UEFI diagnostics page, here are some steps you can try to resolve the issue:

 Basic Troubleshooting Steps

1. Power Cycle the PC
   • Shut down the PC completely.
   • Disconnect the power adapter and remove the battery (if removable).
   • Press and hold the power button for 15–20 seconds.
   • Reconnect the power and try booting again.
      
2. Exit UEFI Diagnostics
   • If you're on the UEFI diagnostics screen, look for an "Exit" or "Restart" option.
   • Use arrow keys to navigate and press Enter to select.
      
3. Check Boot Order in BIOS
   • Restart the PC and press Esc, F10, or F2 (depending on your model) to enter BIOS.
   • Go to the Boot tab and ensure your internal hard drive/SSD is listed first.
   • Save changes and exit.
      
4. Run Full Diagnostics
   • If you're stuck on the diagnostics page, run the full system test to check for hardware issues.
   • Note any error codes or messages that appear.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat